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40-hour Onboarding12-hour Annual CE
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OnboardingResident Rights

Abuse prevention, complaints & advocacy

Recognize abuse, neglect, exploitation, and retaliation. Learn how to support a complaint and promptly escalate concerns without trying to investigate them yourself.

Slide 1 of 10 · ReadingTrainer: Richard Delarosa

INTRODUCTION

Introduction · What you will cover

Recognize abuse, neglect, exploitation, and retaliation. Learn how to support a complaint and promptly escalate concerns without trying to investigate them yourself.

  1. 01Recognize warning signs
  2. 02Protect and report
  3. 03Support advocacy without retaliation
  4. 04The envelope in the bedside drawer · The resident
  5. 05The envelope in the bedside drawer · The situation
  6. 06The envelope in the bedside drawer · Your decision
  7. 07Response, reflection & follow-up
  8. 08Course summary & exam review

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